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Winter Clearance Everywhere! So Many great deals on coats and sweaters! Free Shipping Over $150 in Canada. Local Delivery with Trexity.

Shipping & Returns


We offer Free Local Pickup during regular business hours.

We are now offering low cost local shipping through local company Trexity. We can even deliver same-day on weekdays within Calgary when you order before 3pm (please leave a note on your order, or give us a call if you would like same-day delivery and we will try our best to accommodate). If we cannot deliver same-day your order will be delivered the following business day. Trexity rates vary depending on number of shipments outgoing. Prices will show at checkout. 

We do our best to ship all orders within 3-5 business days via Canada post. We normally ship Tuesday's and Friday's. Once your order has shipped you will receive a tracking number via email. We are currently offering FREE SHIPPING in Canada when you spend $150.

Shipping times vary depending on the area you are shipping to, but within Canada packages are generally delivered within 5-10 business days. Greater Calgary/Edmonton area is generally 1-2 business days. Canada Post is, however, experiencing delays due to high volume and we can't guarantee delivery times.

We do not offer express shipping as it is very expensive (over $50) but our shipping is generally fast and if you leave a note with your order we will try to get it out right away.

We now ship internationally! Shipping rates will be reflected at checkout. Please note that at this time International orders are FINAL SALE.



All sale items are exchange, or store credit only. (This includes items that have been purchased with coupon codes).

We DO accept returns (for full refund) of online orders with regular priced items. Please see ITEMS THAT ARE NOT REFUNDABLE below.

To confirm whether your purchase is eligible for a refund/exchange please email [email protected] with the following details:

1. Your Name and Order Number

2. The Item(s) You Wish to Return

3. Reason for the Return (For example - Too Big, Too Small, Damaged, Not as Shown in Photo, etc.)

*We will do our best to respond to you within 48 hours, however we are out of the office on weekends/holidays.

HOLIDAY GIFT RETURN POLICY: Items purchased after November 15, 2023 and accompanied by a gift receipt may be exchanged, or returned for a store credit until January 10, 2024. (Please request a gift receipt in the notes/comments section of your order).



All sale items are exchange, or store credit only. (This includes items that have been purchased with coupon codes).

ALL items shipping outside of Canada will be FINAL SALE.

Clearance items marked down 40% or more will be FINAL SALE.

Special Order, or Pre-Order items are FINAL SALE.

Bodysuits, Swimwear, Lingerie, Hats and Earrings are FINAL SALE due to hygiene standards.

Jewelry, Hand creams, perfume, lotions, bath products and socks are all also FINAL SALE.



1. Recipient must contact us at the above email address within 5 days of receiving their item(s)

2. Return shipping must be paid for by the customer making the return. We also accept local return drop-offs at our Inglewood Store.

3. All items must be returned within 14 days (beginning the day you receive the item - for shipped items, or the date you purchase the item for in-store pickup).

4. Items must be new, unused and with all tags still attached.

If items do not meet these requirements then you will not be refunded.

Your refund will be issued upon receipt of the item(s) being returned in the form of your original payment (Via paypal or credit card). *Please note that orders through Paypal can take up to a week for the funds to be credited back to you.*

All return shipping and handling charges are the responsibility of the customer. Please take care when sending items back to us, as items lost in the mail are your responsibility and we cannot issue refunds on lost parcels.

Please write your order number on the return package.

Return Address:

Adorn Boutique

1216 9 Avenue SE

Calgary, Alberta

T2G 0T1



The same policy applies to items purchased and picked up in-store. The 14 day return period begins on the date of purchase (not the date the item is picked up).



We do not do Full Refunds on items purchased in-store. Store Credit, or Exchange will be allowed within 14 days of purchase if the items are unworn, free of damage and all tags are still attached. Earrings, Swimwear, Hats and Lingerie are FINAL SALE for hygiene purposes. 

Sale Items are Exchange ONLY.