By clicking "Buy", you acknowledge that you have an obligation to pay for the items in your cart. Orders may only be cancelled until dispatched, once dispatched they will be your responsibility to return to us as per the rules below.
ITEMS THAT ARE NOT REFUNDABLE
All sale items are exchange, or store credit only. (This includes items that have been purchased with coupon codes).
INTERNATIONAL ORDERS - ALL items shipping outside of Canada will be FINAL SALE.
Clearance items marked down 40%, or more will be FINAL SALE.
Special Order, or Pre-Order items are FINAL SALE.
Bodysuits, Swimwear, Lingerie, Hats and Earrings are FINAL SALE due to hygiene standards.
Hand creams, perfume, lotions, bath products and socks are all also FINAL SALE.
ONLINE RETURN POLICY
We accept returns for online orders that meet the requirements below. To confirm whether your purchase is eligible for a refund/exchange please email [email protected] with the following details:
1. Your Name and Order Number
2. The Item(s) You Wish to Return
3. Reason for the Return (For example - Too Big, Too Small, Damaged, Not as Shown in Photo, etc.)
*We will do our best to respond to you within 48 hours, however we are out of the office on weekends/holidays.
All return shipping and handling charges are the responsibility of the customer. Please take care when sending items back to us, as items lost in the mail are your responsibility and we cannot issue refunds on lost parcels.
You can view the full Return Policy at the "Shipping & Returns" Section at the bottom of our website.